JOB HIGHLIGHTS

Time Type: Part-time (20 hours per week)

Hourly Rate: $28-$35

Contract Duration: Approximately 12 weeks (starting in early-August)

We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.

The Risk Analyst coordinates risk management activities; processes and reviews incidents and patient complaints; and ensures that pending incidents and patient complaints are resolved timely. Follows established guidelines for reporting a significant medical error or unanticipated outcome in the patient’s care which results in patient harm. The Risk Analyst will also perform investigations and provide risk management education and guidance to individual departments, markets and facilities.

• Screens Complaints/Grievances and/or investigates patient/visitor incidents/occurrences; collects necessary documents and evidence, summarizes medical records and documents findings.
• Maintains proper data system per role. This includes daily use of the complaint/grievance management software program for data entry, data retrieval, and data analysis. Prepares a variety of statistical reports.
• Maintains communication amongst leaders throughout the organization in order to complete investigations.
• Maintains confidentiality in relation to all risk management matters.
• Supports activities associated with regulatory agencies including participation in DNV preparation and survey process and regulatory investigations.
• Participates in Root Cause Analyses done as the result of an incident.
• Provides support for reporting and managing incidence/events as they occur.
• All responsibilities are stated but not limited to.

• Bachelors degree required
• Two years of risk experience preferred
• Healthcare experience preferred
• Time management skills
• Enjoys working with and helping people
• Able to manage daily tasks without direct supervision
• Maintain hospital ethics when speaking with internal and external customers
• Position requires fluency in English; written and oral communication