We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.

This position is responsible for managing the acquisition, renewal of all state licenses, DEAs, state-controlled substances clearances, state-mandated clearances, and CME management for applicable Emerus licensed practitioners. This role plays a critical part in supporting the virtual care strategy by ensuring practitioners have the necessary credentials to deliver care across state lines efficiently and in compliance with regulatory requirements.

• Exhibits excellent verbal/written communication and interpersonal skills. Has strong organizational skills with attention to detail and demonstrates the ability to work under pressure in a fast-paced, deadline-driven environment with a professional, positive demeanor. Must display initiative and resourcefulness with the ability to work independently with minimal supervision, while also working interdependently as part of the credentialing team.
• Licensure Management: Oversee the end-to-end process of obtaining and maintaining applicable licenses for Emerus designated licensed practitioners. Ensure timely application submissions, track license expirations, and manage renewal processes in compliance with state-specific regulations. Proactively monitor maintenance requirements and address any issues to prevent lapses in licensure.
• Data Management and Quality Assurance: Ensure accurate and timely data entry into the credentialing database, maintaining the integrity of licensure records. Review prepopulated applications for completeness and accuracy, identifying any discrepancies or deficiencies. Conduct research and escalate issues to leadership as needed to ensure compliance with institutional and regulatory requirements.
• Administrative Liaison: Act as the primary point of contact for administrative support staff in clinical departments, facilitating the licensing process for candidates. Provide guidance on requirements, streamline communication, and support a coordinated approach to licensure.
• Process Documentation and Tracking: Develop and maintain job aids, workflow documentation, and standard operating procedures to ensure consistency, efficiency, and compliance in credentialing and licensure processes. Provide training and guidance to team members and stakeholders as needed.

• Attend staff meetings or other company sponsored or mandated meetings as required
• Perform additional duties as assigned
• Ability to work off-hours and on call when required

• High Schol Diploma or GED, required
• CPLS or CPES Certification preferred – if not certified, must be working towards certification
• Minimum five years of experience in licensure, medical staff services, credentialing, auditing or other related field
• Strong knowledge of credentialing software programs, required
• Strong proficiency with Microsoft Office (Word, Excel, and Outlook), required
• Position requires fluency in English; written and oral communication