Emerus is a nationally recognized, innovative leader in the delivery of inpatient, surgical, and diagnostic medical health care. Specializing in the identification, development and management of improved-access community medical facilities, Emerus provides cost effective, scalable growth opportunities to large-scale, national health care systems throughout the United States.
By providing operationally efficient facilities and focused alignment with current health care trends, Emerus’ community-based hospitals prioritize limited inpatient stays, efficient emergency rooms and cost effective pricing in a smaller campus setting. Based in The Woodlands, Texas, Emerus has more than 1,400 employees, with expert concentrations in over 20 different fields throughout the medical industry.
The Service Desk Manger is responsible for overseeing the quality of daily work orders and overall customer satisfaction. Candidate will be responsible for managing both customer and technician expectations through managing the Service Desk Team. This position requires working independently with minimal supervision from Director of IT.