• EMT Operator, Transfer Center

    Job Location US-TX-The Woodlands
    Posted Date 7 days ago(11/6/2019 10:42 AM)
    Emerus Holdings Inc
    Shift Type
  • About Us

    Emerus is a nationally recognized, innovative leader in the delivery of inpatient, surgical, and diagnostic medical health care. Specializing in the identification, development and management of improved-access community medical facilities, Emerus provides cost effective, scalable growth opportunities to large-scale, national health care systems throughout the United States. 


    By providing operationally efficient facilities and focused alignment with current health care trends, Emerus’ community-based hospitals prioritize limited inpatient stays, efficient emergency rooms and cost effective pricing in a smaller campus setting. Based in The Woodlands, Texas, Emerus has more than 1,000 employees, with expert concentrations in over 20 different fields throughout the medical industry.

    Position Overview

    The purpose of this position is to provide coordination of care during the admission and transfer process. The goal of the position is to enhance the quality of patient care through innovative and cost-effective best practices. This position promotes multidisciplinary integration to ensure successful continuity care.

    Essential Job Functions

    • Facilitate all admission and transfer calls.
    • Ensure compliance during all admission and transfer processes.
    • Document patient outcomes during and after each coordination of care call.
    • Accurately enter data into Transfer Center Database which includes but is not limited to medical, demographic and insurance data.
    • Accurately document on phone recording system.
    • Coordinate transfer center admission and/or transfer requests.
    • Escalate deviations from admission or transfer protocol.
    • Coordinate provider communication as directed.
    • Create daily reports as assigned
    • Ensure patient progression through continuum of care.
    • Maintain patient health information privacy at all times.
    • Act as patient advocate: investigate and report adverse occurrences
    • Collaborate with clinical staff in development and execution of the plan of care and achievement of goals.
    • Maintain regulatory compliance with CMS Conditions of Participation.
    • Willingness to be a valued member on a team with an inspiring mission.
    • Perform other duties as assigned.

    Basic Qualifications

    • High School Diploma, required
    • 2 years hospital, 911 service or Emergency Room related experience, required
    • EMT, preferred
    • Superior interpersonal skills.
    • Ability to establish and maintain collaborative, effective working relationships.
    • Ability to communicate professionally and effectively in oral, written and electronic formats.
    • Demonstrate professional organizational skills.
    • Ability to manage multiple tasks simultaneously.
    • Position requires fluency in English; written and oral communication.


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